Help & Support


For Students \| Faculty & Staff

Help and Support

The University Help Desk provides support and assistance for all technology issues related to Fordham IT services. This includes E-mail, IT Support, Network access (wired & wireless), Hardware installations & malfunctions, Virus infections & prevention, Software installations & malfunctions, and Telephone & Fax line requests.

Walk-in Technology Centers are open from Monday through Friday:

Rose Hill	Open 8:00am - 8:00pm McGinley Center Room 229 718-817-2635

Lincoln Center	Open 10:00am - 6:00pm Street Level Room SL19 212-636-6953

The University Help Desk provides assistance via the following:

Telephone	718-817-3999
	Mon-Fri 8:00 AM to 8:00 PM
Online	Service Request Form
	Response within 1-2 business days
E-Mail	helpdesk@fordham.edu
	Response within 1-2 business days

University Help Desk
The University Help Desk is available between 8AM and 6PM and can be reached by calling 718-817-3999, or via e-mail to: helpdesk@fordham.edu

Walk-In Support Centers
The Rose Hill Walk-In Support Center, located at McGinley 229, is available between 8AM and 6PM.

The Lincoln Center Walk-In Support Center, located at Lowenstein SL 19A, is available between 10AM and 6PM.

Please note: There is no service available on days that the University is closed.

For additional assistance, please contact the University Help Desk at 718-817-3999, or via e-mail to: helpdesk@fordham.edu